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Drop-Off or Collect
The choice is yours!

To better serve our growing customer base, we now offer onsite device collection or drop-off options for your convenience. Schedule your service today!

Sorry we no longer allow walk-in’s you must book an appointment.
Step 01

Choose a Service Type

We can come to you, or you can come to us for your repair/service needs.

Step 02

Commence Service

Our goal is to get you back up and running quickly.

Step 03

Pick-Up or Delivery

Arrange a pick-up time or a delivery time.

Choose a Drop-Off or Collection Service

Drop-Off Service Fee

$55.00 diagnostics fee.

Collection Service Fee

The cost to pick up the item from your location is $95, which includes the $55.00 diagnostic fee.

Please note that all service request bookings will be reviewed and verified by a member of staff before being approved.

Wait for an approval verification email before travelling to our location.

Service Request FAQ’s

Do you repair Apple products?

We no longer offer repair, upgrade, or support services for Apple devices. For assistance with your Apple device, please contact Apple’s customer support directly at 1300 321 456. They can provide you with the necessary guidance and support.

What is the cost for the drop-off service?

The minimum diagnostics fee for this service is $55.00.

What is the cost for the pick-up service?

The cost for this service is $95.00, which includes the $55.00 diagnostics fee as well as pickup and drop-off of a device from your home or business.

Do you provide onsite repairs?

Yes, we offer onsite repairs at a flat rate of $95.00 an hour.

Why was my service request booking declined?

Declining a service request is a last resort measure that we take only after a technician has verified the request for approval. The most common reasons for declining a service request include invalid submissions, double bookings, service locations outside our area, or our unavailability during the requested time slot on the calendar.

Do you repair liquid damaged/physical damaged parts?

We do not solder or microsolder parts from PCBs (Printed Circuit Boards) or notebooks, such as charging ports. If you require these services, please seek the support of a microsoldering expert. Additionally, we cannot assess or repair any devices that have had liquid contact.

Laptop Repairs (Displays & Batteries)
  • Unfortunately, if your laptop has a damaged or defective display, we are unable to repair or replace it. Please seek assistance from the device manufacturer.

  • If your battery is no longer holding a charge, we cannot replace it. Please contact your device manufacturer’s spare parts department for a quality replacement.

How can we help you today?

If we haven’t answered your question, reach out to us and one of our friendly staff will be in touch shortly.