Contact Us

Phone: (03) 9747 9933

Fax: (03) 9747 0329

Address: Shop 11, 45 Wallace Square Melton, Victoria, 333

Email: enquire@emagineering.com.au

Online Enquiry

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Service & Support

Emagineering Computers offer service and repairs to computers of all shapes and sizes.
Whether you have a Windows PC, Apple Mac, or a server system, our service technicians are available to assist with any repairs or services required.

As an Intel Authorised Reseller and Apple Authorised Service Provider we can provide genuine parts with a guarantee accreditted by the vendor so you can be assured your warranty is valid.
We also offer a full range of services for any device outside of its warranty coverage while still providing genuine parts.
 
With a fully equipped team in-store or on-site we can manage your repairs and services required no matter the location.
Our service centre is a modern and well equipped to ensure repairs are carried out safely and cleanly.
 
We utilize an industry standard repair tracking system to ensure we can provide you timely updates and documentation for all repairs so everyone is on the same page.

PC & Laptop Service

We can repair or service your Microsoft-based PC, Laptop or Server.
We offer a range of services, all with structured prices allowing us to quote you a service fee.
We have a minimum service fee to diagnose your issue with your PC or Laptop of $55 of which is credited to full repair cost if the repair approved by you.

Apple Service

Apple Authorised Service Provider

Emagineering Computers are an Apple Authorised Service Provider with qualified and experienced Apple Certified Mac and iOS technicians to troubleshoot and resolve issues with your Apple Mac, iPad, iPhone and Apple Accessories.

Apple Limited Warranty / AppleCare Protection Plan Repairs

As an Authorised Service Provider you can be assured that your beloved Apple devices are serviced while maintaining the integrity and coverage of your warranty provided by Apple.
Do note that any accidental damage or software issues are typically not covered by the warranty provided by Apple and are considered a non-covered and chargable repair.

Before you bring your device to Emagineering Computers

Where possible it is best to have a backup of all data from your Apple device prior to bringing it in for service.
Apple provides some helpful instruction for this on their support pages found here:

Mac: Use Time Machine to back up or restore your Mac

iPhone/iPad/iPod Touch: How to back up your iPhone, iPad, and iPod touch

 

If you are unable to backup your device due to a device issue or need some assistance you may call and discuss your options with us.

 

No Booking Required

Skip the queue and hassle of appointments. Come down any time for assistance with your Apple device. No appointment necessary. Our team is ready to help when you need it.

 

Quick Turnaround

Getting you back up and running is important to us. Typical repair times are between three to five business days, depending on the current repair volume. Please ensure to check with a staff member on book in for our current ETA.

 

Out of Warranty Software Repair Fees

Priority Service Booking (assessed within 4 hours and repaired within one to two business days) - $75*


Mac:
Erase & Reset your Mac without retaining data - $125

Remove malware/virus from Mac - $180

Upgrade macOS to latest release - $125
Migrate data from working Mac to Mac - $125

Migrate data from working PC to Mac - $180

Migrate data from working Mac to PC - $180

Migrate data from faulty Mac/PC - $180-$225+

iOS - iPhone/iPad/iPod touch:

Erase & Reset your device without retaining data and restore to latest software - $45

Backup & Restore Data from/to your working device - $45

*Express service only available Monday - Friday 9.30am 4.00pm*